Returns & Exchanges Policy – LYBA
At LYBA.online, we are committed to providing you with the highest quality fashion and beauty products. Every item is carefully curated and crafted to ensure you receive nothing but the finest. As part of our commitment to maintaining the exclusivity and luxury of our brand, we have a strict no-return, no-exchange policy.
Why We Have This Policy
Our products are hand-selected and designed to provide you with premium quality and a unique experience. Due to hygiene, safety, and the nature of luxury items, we are unable to accept returns or exchanges. This policy allows us to maintain the standard of quality and exclusivity you expect from LYBA.
Ensuring Your Satisfaction
We encourage all customers to carefully review product details, size guides, and images before making a purchase. Our team is always available to assist you with:
- Product inquiries and detailed specifications
- Size and fit guidance
- Styling recommendations for fashion and co-ord sets
- Clarification on colors, fabrics, and finishes
Please contact us at hello@lyba.online for any questions before placing your order. Our team is dedicated to helping you make informed choices and enjoy a seamless shopping experience.
Exceptions
While we do not accept returns or exchanges, we are committed to delivering products in perfect condition. If you receive a damaged or defective item, please reach out to us immediately at hello@lyba.online. We will review the case and take appropriate steps to resolve any issues related to product quality.
Final Note
By shopping with LYBA.online, you acknowledge and accept our no-return, no-exchange policy. We thank you for understanding and for choosing LYBA — where luxury, elegance, and quality come first.
Contact Us
If you have any questions regarding this policy or your order, please contact us:
- Email: hello@lyba.online
- Website: www.lyba.online